BisqueBead Posted October 8, 2015 Share Posted October 8, 2015 How do I get live support? The little window for live chat isn't showing up. Quote Link to comment Share on other sites More sharing options...
kealan Posted October 8, 2015 Share Posted October 8, 2015 Which Chat tool are you trying to use? Is it Zopim Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted October 8, 2015 Share Posted October 8, 2015 How do I get live support? The little window for live chat isn't showing up.Either Al isnt available to cover live support at the moment or there may be a problem with teh live chat functionality - it isnt showing for me either. If you have a valid support contract with CubeCart then I suggest logging a support ticketIan Quote Link to comment Share on other sites More sharing options...
BisqueBead Posted October 12, 2015 Author Share Posted October 12, 2015 THanks Ian, But I did that and the issue wasn't resolved, yet it shows that it was closed. (The ticket, that is). Is there some other way of contacting someone at Cubecart? I just spend $130 for one month of pro help and I have not been helped. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted October 12, 2015 Share Posted October 12, 2015 If you dont believe that the issue is solved then you can reply to the ticket and it will be opened again even if it is showing as closed nowIan Quote Link to comment Share on other sites More sharing options...
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