Jump to content

This web page has a redirect loop (when viewing basket)


Recommended Posts

I have a CCv5 website which has the dreaded "This web page has a redirect loop" message when adding a product from the product page to the basket and clicking 'View Basket'.

If I do a refresh the message remains, however if I do a hard refresh (Ctrl + F5) it loads and shows the basket contents as intended.

I have done my research on this message and I have read about local time changes and there is nothing wrong in my htaccess so I am stumped.

The website worked fine, this was upon backup and restore of the website.

I have tried multiple computers/browsers, cleared cookies, tried on phone, etc with same result.

Screenshot attached.


Edited by fldavidallsop
Link to comment
Share on other sites

Just an update on this to inform anyone interested that my host found an issue with CubeCart and their "Varnish Cache" which was enabled, once the website was removed from using this caching system it worked as intended.

I would be very interested to know more details if you can ask your hosting company for specifics ?  Varnish is a very good caching system but it's use needs to be programmed into an application and that has not been done for CubeCart and so cannot see how they could interact.  On top of that, I also cannot see why any issue between Varnish and CubeCart would create a redirect loop


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...