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PayPal returns address error


Guest jtlmoore

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Guest jtlmoore

I have Cubecart version 5.2.16. The problem I am having is if a customer checks out with their mobile device and types in the city, but allows auto fill to finish typing the city. Auto fill will place a space after the city.

When the payment info is handed off to Paypal,  Paypal return an error: "Unable to process payment. Please contact the merchant as the as the shipping address is invalid, and the merchant has requested that your order must be shipped to that address."

I am using the Paypal standard gateway. If I correct the address it will work fine. The problem is some customers do not come back after receiving the error or contact me. I know it is something simple I am overlooking in Paypal or Cubecart I just can't find it.

Any help would be appreciated. 

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