towersecurity Posted March 24, 2016 Share Posted March 24, 2016 I've just updated to the latest verion 6.0.11 and wanted to get some info on settings and options in the admin pages. I tried to use the "help" menu item in the admin pages and get a response : "This Account has been suspended. Contact your hosting provider for more information." This menu button is a link to wiki.cubecart.com e.g. https://wiki.cubecart.com/ACP:Orders?useskin=chick#orders I havent used this help for a long time and cant find any posts in the forums. Does anyone know why it's not working? Is it my hosts settings / my widows security settings or Cubecart? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted March 24, 2016 Share Posted March 24, 2016 Sorry about this.. it's currently down for possible security reasons. We hope to have it back soon. Quote Link to comment Share on other sites More sharing options...
towersecurity Posted March 24, 2016 Author Share Posted March 24, 2016 NP.. thanks for the rapid response Quote Link to comment Share on other sites More sharing options...
towersecurity Posted March 29, 2016 Author Share Posted March 29, 2016 Any update to this? I am now getting the message Forbidden You don't have permission to access /ACP:Customers on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted March 29, 2016 Share Posted March 29, 2016 It's up again now. Sorry about this. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted March 29, 2016 Share Posted March 29, 2016 It still says it's V5 Documentation. Has any of it been upgraded for v6? Quote Link to comment Share on other sites More sharing options...
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