[Resolved] Footer links do not work

[Priestfield]

Hi All

I'm hoping someone can help me here. I installed Cubecart today, very straight forward. played with a few templates eat. all good. I then got to work putting the site together and got to the footer content, contact, T&C ect. I pasted the detail in. when you click on the respective link nothing happens but the URL shows I am in the right place. I thought it was something I had done as I tested the demo on the cube cart site and that works fine. so I done a complete reinstall and still it doesn't work. Does anyone know why?

Any help or guidance would be very much appreciated 

Priestfield

[havenswift-hosting]

It would be helpful to have a store url ?  I assume that when you say you pasted detail in, then you mean content into the site documents ?  Did you change the url within the document settings ?

Ian

[Priestfield]

Hi Ian

I pasted the detail in the documents section under file manager. I set it to open in the same window but the text doesn't show.

here is the web address  http://scentsecrets.co.uk

Thanks

Glenn

[Dirty Butter]

you have .../Termsand conditions

The url needs to be without spaces, like the others. You say you pasted it - try pasting it into Notepad and then into the document - maybe you're picking up some hidden formatting, such as from Word, that is messing things up.

Also, is the Status of these documents enabled?

[bsmither]

There are links in everything but Terms and Conditions. In admin, Documents, General tab, URL field, make sure there is nothing entered here.

Secondly, when clicking on a link, the visitor is shown the Homepage, that is, index.php. This tells me that the .htaccess file is not present, or NGINX is ignoring it, or NGINX is not configured to rewrite the URLs.

If I enter this URL:
http://scentsecrets.co.uk/index.php?seo_path=returns-policy

which is what the rewrite should have done, I do get the document page.

[Priestfield]

Guys

Thanks so much for you advise. I have sorted the links and they now all work fine.

The T&C still doesn't work. I checked the permissions of the htaccess file and temp changed it to 777. it was at 644.

I deleted and reinstalled the T&C doc in file manager but had no luck. I haven't a clue where to find or what to do with this NGINX.

Thanks again

[Dirty Butter]

Try temporarily renaming your .htaccess file and let CC create a new one when you refresh the site. There should be a section in it that starts with

  ######## START v4 SEO URL BACKWARD COMPATIBILITY ########

By the way, for what it's worth, my .htaccess file has permission 644.

[Priestfield]

That worked. now all the links and T&C are working. Thanks very much for your support. Brilliant

[Dirty Butter]

Throw enough spaghetti against the wall, and some is bound to stick. Glad it's working.

PS That's SOME T&C! Is that required in the UK or are you a lawyer?

[Priestfield]

Im no lawyer. It was a generic ecommerce script I found online. It seemed to cover just about every eventuality.

[HerbDunn]

Now if I could just make mine work... Tried all the suggestions in this thread but I'm still stuck.. GRRR

[Dirty Butter]

What skin are you using? What is your store url? If you're using Foundation, do you have all the Social data entered in Admin? If it's Document links that do not work, what do you have as the seo_urls?