Z2Dave Posted May 22, 2016 Share Posted May 22, 2016 I have had CC3 running for 10 years without too much trouble, (very heavily modified) as "sellingtoyou.com" but it all went TU last week after some corruption on hard disk. Tried to re-install but cannot find installation file nor the one that sets the permissions. Have the original program. All I get now is " You don't have permission to access / on this server. Server unable to read htaccess file, denying access to be safe Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request." I have also gone Win10 this week but still nothing. Can anyone help please. Dave - [email protected] Quote Link to comment Share on other sites More sharing options...
bsmither Posted May 22, 2016 Share Posted May 22, 2016 "You don't have permission..." is a message sent by the web server. CC3 doesn't need an .htaccess file, but will run fine with one present if the declarations do not cause the web server any problems. So, if the web server (Apache) is configured to insist on a .htaccess file and it's not there, well, not much further be said. Another cause may be the folder permissions do not allow for the web server to access the folder/files needed to run the PHP scripts. You may need to get the hosting support people involved to solve the permissions problem. Quote Link to comment Share on other sites More sharing options...
ayz1 Posted May 22, 2016 Share Posted May 22, 2016 Hosting company may have a working back up with a bit of luck. Quote Link to comment Share on other sites More sharing options...
Z2Dave Posted May 24, 2016 Author Share Posted May 24, 2016 Thanks for your help - both of you. Contacted hostiong company and used their back up. Still got a problem though but at least could solve this myself. Quote Link to comment Share on other sites More sharing options...
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