HerbDunn Posted May 25, 2016 Share Posted May 25, 2016 Question... Hopefully some one has ran across this issue. I had been trying to figure out why none of my information files don't show up. Content in there. But in the front end when you try to view, say, the Privacy Policy, You only get a blank white page.. Then, a couple nights ago, a friend of mine logged on and went to view an individual product and since we were on skype at the time, he told me that all he was getting was a blank white page. So I logged in and tried several different products and sure enough, Blank white pages. Can anyone explain to me why this is happening and how to fix it??? And how do I fix it. Thanks in advance YJ p.s. Also nothing shows up in the error log. Quote Link to comment Share on other sites More sharing options...
bsmither Posted May 25, 2016 Share Posted May 25, 2016 I would think that at one time, CubeCart did deliver pages to your customers. It's just that now there is nothing. That tells me your hosting provider did something. Lately, blank pages means that a function used by CubeCart to have the capability to display non-ascii (foreign) characters (MBSTRING functions) is not available. In admin, PHP Info, scroll through the tables to find the "mbstring" table. If the "mbstring" table is not there, you will need to have your hosting provider install it. Quote Link to comment Share on other sites More sharing options...
HerbDunn Posted May 25, 2016 Author Share Posted May 25, 2016 Thank you for your help, BSmither Here is what it says about the mbstring. mbstring Multibyte Support enabled Multibyte string engine libmbfl Multibyte (japanese) regex support enabled Multibyte regex (oniguruma) version 4.4.4 Multibyte regex (oniguruma) backtrack check On mbstring extension makes use of "streamable kanji code filter and converter", which is distributed under the GNU Lesser General Public License version 2.1. Directive Local Value Master Value mbstring.detect_order no value no value mbstring.encoding_translation Off Off ???? Could this be the prob??? mbstring.func_overload 0 0 mbstring.http_input pass pass mbstring.http_output pass pass mbstring.internal_encoding no value no value mbstring.language neutral neutral mbstring.strict_detection Off Off Or here???? mbstring.substitute_character no value no value Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 25, 2016 Share Posted May 25, 2016 Here's mine Quote Link to comment Share on other sites More sharing options...
bsmither Posted May 25, 2016 Share Posted May 25, 2016 MBSTRING is available, so that can't be the cause. Using a programmer's text editor (not a word processor), please create a file called ini-custom.inc.php, and have as its contents: <?php # Custom initialization commands # Filename: ini-custom.inc.php # File location: main CubeCart folder ini_set('memory_limit', '256M'); ini_set('max_execution_time', '60'); ini_set('error_log', 'error_log'); ini_set('log_errors', 'on'); ?> Place this file in CubeCart's main folder at your site. Your hosting control panel's set of tools may have an editor available. If the problem is with CubeCart, and you get the 500ISE, there should be a new file named error_log in the main folder. Quote Link to comment Share on other sites More sharing options...
HerbDunn Posted May 25, 2016 Author Share Posted May 25, 2016 No programmers editors there so I used Windows NotePad. My old faithful standby.. Got it, BSmithers...PHP Parse error: syntax error, unexpected '*' in /home2/*******/public_html/modules/social/Pinterest/social.class.php on line 3 That line started off with "**" so I added the "/" to get "/**" and low and behold, it all worked perfectly. Once again, I thank you so much.. What I wouldn't give for my pea brain to hold just 1/2 of what you know about CC. Have a great evening, my friend. YJ Quote Link to comment Share on other sites More sharing options...
bsmither Posted May 25, 2016 Share Posted May 25, 2016 Someone may need to report that on the Github, unless a new version of the Pinterest module is already available at the MarketPlace. And, to be fair, Windows Notepad is not a programmer's text editor. Latest versions of Notepad will have the BOM in the file. That will cause problems in many situations. Take a look at Notepad++ or EditPad (Lite) 7. These are free and free of adware. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 26, 2016 Share Posted May 26, 2016 I checked the Pinterest extension 1.0.0 from the Marketplace. It has the /** on line 2 of social.class.php. Somehow yours must have been deleted. Quote Link to comment Share on other sites More sharing options...
HerbDunn Posted May 29, 2016 Author Share Posted May 29, 2016 I don't remember ever being in that file but that's not entirely impossible. Thanks for the heads up on that... also thanks bsmither.. gonna go check into them now.. Quote Link to comment Share on other sites More sharing options...
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