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Print Order Form Checkout


ayz1
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We have a few customers who pay by bank transfer using the Print Order Form during checkout. Is there a way to get the Print Order Form to set the order to processing and reduce stock levels after the order has been made?

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Thanks Dirty Butter for the suggestion but couldn't find anything relevant when I searched.

My problem is that if I leave the stock levels to reduce at a pending order some customers are pressing the back button after going to checkout then retrying to pay which means that they sometimes get a warning saying products no longer in stock. We sometimes end up with the customer having 4 or 5 pending orders in the space of a few minutes. This usually means that we are losing sales and our stock levels are incorrect until we cancel the pending or unpaid orders.

I'm now thinking it would be better to set the stock levels to reduce on payment. However because we have several customers who pay by bank transfer I need the print order form orders to go straight to processing and not pending and to reduce the stock levels as if payment had been made.

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Please try this. In /modules/gateway/Print_order_Form/gateway.class.php:

Near line 57, find:

		$order->logTransaction($transData);

Change to:

//		$order->logTransaction($transData); // $transData may get modified later


Near line 238, find:

			$GLOBALS['cart']->clear();
		}
	}

Change to:

/* NEW */
			$transData['status']		= 'FProc';
			$transData['notes']		= 'Forced to Processing. ' . $transData['notes'];
			$order->orderStatus(Order::ORDER_PROCESS, $cart_order_id);
/*     */
			$GLOBALS['cart']->clear();
		}
/**/		$order->logTransaction($transData); // $transData may have been modified earlier
	}

This has the POF gateway forcing the order to processing. CubeCart's internal Order management functions (the Order 'class') manages stock levels.

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  • 2 months later...
On 30/06/2016 at 5:56 AM, bsmither said:

Please try this. In /modules/gateway/Print_order_Form/gateway.class.php:

Near line 57, find:

		$order->logTransaction($transData);

Change to:

//		$order->logTransaction($transData); // $transData may get modified later


Near line 238, find:

			$GLOBALS['cart']->clear();
		}
	}

Change to:

/* NEW */
			$transData['status']		= 'FProc';
			$transData['notes']		= 'Forced to Processing. ' . $transData['notes'];
			$order->orderStatus(Order::ORDER_PROCESS, $cart_order_id);
/*     */
			$GLOBALS['cart']->clear();
		}
/**/		$order->logTransaction($transData); // $transData may have been modified earlier
	}

This has the POF gateway forcing the order to processing. CubeCart's internal Order management functions (the Order 'class') manages stock levels.

 
 

Today I installed POF and have exact same problem. Order status stuck on "Pending". Even though I apply above fix, didn't solve it. 

CubeCart : v6.0.7

POF v1.0.1

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Other than the line numbers between POF v100 (which is what my solution is based on) versus POF v101, there is no difference in code.

In the POF control panel, do you have "Send Confirmation Email" checked? If checked, did the customer get the confirmation email?

 

 

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Customer doesn't get confirmation email.

On 11/09/2016 at 1:15 PM, bsmither said:

Other than the line numbers between POF v100 (which is what my solution is based on) versus POF v101, there is no difference in code.

In the POF control panel, do you have "Send Confirmation Email" checked? If checked, did the customer get the confirmation email?

 

 

 

 

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If it helps at all, I also tried this today.

When choosing the 'POF' button, the site goes straight back to the home page.

I don't see the status bar 'Transferring, Please Wait'

And the order is still stuck on 'Pending'

 

I have 'send confirmation email' checked.

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  • 1 month later...

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