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[Resolved] Can't add product description.


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I woke up this morning and wanted to add 4 new products to my Cubecart V6.12 and I can add everything but the description. This has never happened. I can load the tab but then can't type anything and the edit boxes are gone. Just says Description and Short Description (optional) and then the rest of the page is blank.

My website is http://shoppe.whitewillowstitching.com yes it is one of the dreaded shoppe's lol. Had the subdomain active too many years to want to change it and start over with customers. 

 

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I think there may be two suspects:

1. The editor sets itself up in an <iframe>. Some browser plugins designed to stop certain shenanigans will kill this iframe. So, please determine if you have any sort of browser plugin that was recently updated. https://forums.cubecart.com/topic/51435-unable-to-edit-content/

2. Javascript mismatch. https://forums.cubecart.com/topic/51221-document-edit-box-is-not-there-anymore/

 

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Your second link was the answer. I have a new puppy and it is like having a toddler in the house. Little sleep, spinning in circles, getting things done only during naptime and apparently forgetting something simple like force refresh.  I knew you would have the answer so a huge thank you! Now for more coffee and to work as fast as I can before the monster pup wakes up from her nap. 

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