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Impossible to reset password after upgrade - RESOLVED


sailing123

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Hi

Yesterday, I tried to upgrade to the latest version 6.0.12 but the server was running on a lower PHP. My host has now migrated our website to their newest server. I tried to log in again this morning and my login details are not recognised anymore. I decided to reset the password and it does not even recognise my username and email. I am therefore looked out altogether.

How do I go from there ?

Thank you

S.

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well, let me clarify the question, you said that the host "migrated" you to their newest server. This implies that you host picked up your site and moved it to a new server.

did the actually migrate your site to a new server, or did they simply upgrade the PHP version on the existing server?

Is your store front working, or do you see errors?

 

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Hi Noodleman,

My host moved my entire website, the LIVE V 4.4.2, which includes the testing upgrade V6.0.11 under a subfolder to a newer server. It is called a different name.

My mistake regarding password reset, it was a very old email address I should have used, now sorted. However, Cubecart 4.4.2 does not seem to like PHP 5.5, several errors messages on front end:

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/xxxx/public_html/classes/db/db.php on line 45

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /home/xxxx/public_html/includes/sef_urls.inc.php on line 208
 

and back end:

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/xxxxi/public_html/classes/db/db.php on line 45

Strict Standards: Redefining already defined constructor for class admin_session in /home/xxxx/public_html/classes/session/cc_admin_session.php on line 42

It is going to be a nightmare. I can see they are currently trying to fix it all. If V4.4.2 cannot cope with PHP 5.5, I will have to separate the LIVE and the testing upgrade on two different servers. Am I right ?

Thanks

S.

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Hi

Indeed, the original question was regarding CC6 login but issues arose with the LIVE 4.4.2 as the two are linked being on the same server.

Update: my host has managed to resolve it all expect for one line which I am querying with them but hopefully one of you will know the answer too. I still get the following message on all back end pages of V4.4.2 as well as on printed invoices:

Strict Standards: Redefining already defined constructor for class admin_session in /home/xxxx/public_html/classes/session/cc_admin_session.php on line 42

Technically there is no support for the old Cubecart any longer, I know, but if someone has the knowledge to my 2 questions I would be very grateful:

1. Is that message critical and a worry to be addressed ?

2. How can I remove it so that it does not print on all invoices ?

I still need to run the V4 while the upgrade V6 gets completed, hopefuly before Xmas now ....

Many thanks again.

S.

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