Jump to content

[Resolved] Can't edit documents after upgrade to 6.0.12


J Green

Recommended Posts

Please tell us what you upgraded from.

If it was CubeCart514, and according to your forum signature you are still running PHP 5.2.17, then you may be coming up against CubeCart 6012's requirement to use a version of PHP not less than 5.4.

 

Link to comment
Share on other sites

When you see that the document cannot be edited, what does that present itself as?

You make an edit and click Save, but the contents do not actually stay that way and show what was there before?

When you click Save, what you get in return is a blank white page?

When presented with the text edit area on the Content tab, there is no rich text editing box shown? Or the editing box is corrupted?

If the edit box is corrupted, then you will need to have your browser to force reload all the page's HTML resources, specifically the javascript files. To have your browser force reload the page resources, each browser has a particular keyboard shortcut - generally CTRL-F5.

Link to comment
Share on other sites

I upgraded from 6.0.10 - I just noticed you asked that.

My documents display their content when the site is accessed by customers. The cubecart edit document function acts like it opens the documents but their is no content displayed to edit.

 

Link to comment
Share on other sites

This question sounds a lot like your description:

"When presented with the text edit area on the Content tab, there is no rich text editing box shown? Or the editing box is corrupted?"

So, do the following:

"If the edit box is corrupted, then you will need to have your browser to force reload all the page's HTML resources, specifically the javascript files. To have your browser force reload the page resources, each browser has a particular keyboard shortcut - generally CTRL-F5."

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...