Noodleman Posted November 21, 2016 Share Posted November 21, 2016 can you confirm the Ebay Category you are trying to list the item in? (Some categories carry different requrements than others) Quote Link to comment Share on other sites More sharing options...
G Dubyah Posted November 21, 2016 Author Share Posted November 21, 2016 It's in this category Collectables / Trains/ Railway Models / OO Gauge / Parts & Accessories / Other Parts & Accessories Quote Link to comment Share on other sites More sharing options...
Noodleman Posted November 21, 2016 Share Posted November 21, 2016 I have not been able to reproduce the issue. I've tested against both the Ebay test and live servers. When I define the EAN as "Does Not Apply" it passes validation and allows me to list the item on Ebay I've tested using a test product, with variations disabled. The EAN Code is set as "Does Not Apply" within the product. If I remove the "Does Not Apply" value, it fails validation due to it being missing. I would need to take a look at your store / configuration to be able to better understand why it isn't behaving for you, so to look at this further I will need you to open a support ticket and share temporary access details for your store admin area. It would be useful to know if you are using business profiles, if you have options configured for the product in CubeCart, and if those options are within the matrix. If you have options in CubeCart, do you have variations disabled for the product? Check you don't have any white space (spaces) before, or after your EAN number, it's possible that's throwing off the data. Which Ebay site are you listing your goods on? Cheers, Alec. Quote Link to comment Share on other sites More sharing options...
G Dubyah Posted November 21, 2016 Author Share Posted November 21, 2016 There are no options for the product in Cubecart. There are no white spaces before or after the entry in the EAN field. I am trying to post the items to the sites shop on Ebay.co,uk We have managed to list three items to the store manually through Ebay, we were hoping this would provide some automation to a boring job Support ticket raised Quote Link to comment Share on other sites More sharing options...
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