stl314 Posted February 3, 2017 Share Posted February 3, 2017 Currently when a user clicks Continue Shopping after adding something to the cart and then Clicks "Continue Shopping" it takes me to the front page but it shows on the cart icon that nothing has been added. When I try to click on the cart icon it tells me that my cart is empty. However, when I go into another item, add it and then click Checkout, it shows all of the items in the cart. ALSO, it only lets me delete one item from the cart unless i refresh the page. www.shirtactivism.com Quote Link to comment Share on other sites More sharing options...
keat Posted February 3, 2017 Share Posted February 3, 2017 what skin is this. ? Have you tried (temporarily) changing the skin ? Quote Link to comment Share on other sites More sharing options...
jacobdh Posted February 3, 2017 Share Posted February 3, 2017 Same issue here. Any ideas, only turned on Captcha and added some products thats it? Quote Link to comment Share on other sites More sharing options...
keat Posted February 3, 2017 Share Posted February 3, 2017 what cart version ? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted February 3, 2017 Share Posted February 3, 2017 What version are you both on and what skin? Quote Link to comment Share on other sites More sharing options...
jacobdh Posted February 3, 2017 Share Posted February 3, 2017 6 minutes ago, Dirty Butter said: What version are you both on and what skin? CubeCart Version 5.2.16 PHP Version 5.4.45 MySQL Version 5.5.51-38.2 --------- Skin is: Kurouto / Green Quote Link to comment Share on other sites More sharing options...
stl314 Posted February 3, 2017 Author Share Posted February 3, 2017 Latest Cubecart and foundation Quote Link to comment Share on other sites More sharing options...
jacobdh Posted February 3, 2017 Share Posted February 3, 2017 I just went to stl314 cubecart site and it is the exact same issue. Have to refresh page to see any changes to cart at all. Add or Remove to cart. I am trying to wrap my head around why both his and ours started same week. Could it be a external add-in or something, just trying to think what would cause this on two different sites. 4 minutes ago, stl314 said: Latest Cubecart and foundation Who is your hosting through? I wonder if we both have same host company and it is something there? Quote Link to comment Share on other sites More sharing options...
stl314 Posted February 3, 2017 Author Share Posted February 3, 2017 Hostgator Quote Link to comment Share on other sites More sharing options...
jacobdh Posted February 3, 2017 Share Posted February 3, 2017 1 minute ago, stl314 said: Hostgator Same here, so where do we go from here? Someone suggested that HotLink protection might be causing the issue, but I just checked and it is turned off in my cpanel. Anyone have any other suggestions, we both are using same hosting company, different versions of Cubecart and themes but have same issue? Quote Link to comment Share on other sites More sharing options...
keat Posted February 3, 2017 Share Posted February 3, 2017 stl314, try enabling debugging and post the output on here. Jacob, I'm not familiar with V5, so I don't know if this has debugging. Quote Link to comment Share on other sites More sharing options...
jacobdh Posted February 3, 2017 Share Posted February 3, 2017 I am on chat right now with Hostgator checking to see if there is something we can check. Quote Link to comment Share on other sites More sharing options...
stl314 Posted February 3, 2017 Author Share Posted February 3, 2017 Thanks! let me know, because I am starting to think it is something on their end. I havent touched any code or files and this started out of nowhere Quote Link to comment Share on other sites More sharing options...
jacobdh Posted February 3, 2017 Share Posted February 3, 2017 36 minutes ago, stl314 said: Thanks! let me know, because I am starting to think it is something on their end. I havent touched any code or files and this started out of nowhere John F-Hostgator: According to our admins this is related to the caching issue going on right now, so what I'm doing is noting all of this information to them, the issue is widespread throughout all of HostGator, so fixes will be employed and the sites will be working as normal. I asked for an ETA and he couldn't give me one, just that services should be restored eventually. A hour, a day, a week, a month.... no clue.... So consider this thread closed, at least for me. Quote Link to comment Share on other sites More sharing options...
stl314 Posted February 3, 2017 Author Share Posted February 3, 2017 Yeah I believe this is going to be my issue as well since I haven't done anything to the code or website and it started happening on its own. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted February 3, 2017 Share Posted February 3, 2017 I'm sorry to hear that! At least they know about it, but I finally left Hostgator just for the reason of taking so long to resolve an issue. I'll not mark this as Resolved until you return that it has been fixed. Hopefully that will be soon!! Quote Link to comment Share on other sites More sharing options...
stl314 Posted February 3, 2017 Author Share Posted February 3, 2017 I am considering leaving hostgator for the exact reason, but i dread moving all of my sites! Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted February 3, 2017 Share Posted February 3, 2017 At least they have acknowledged the issue! That's half the battle. Quote Link to comment Share on other sites More sharing options...
jacobdh Posted February 4, 2017 Share Posted February 4, 2017 OK they fixed it sometime last night I am assuming. I checked early this morning and all is working as it should. I honestly have had great service with Hostgator, I have been with them since 2004, I host about 24 sites with them on a reseller account. Maybe you get priority service being a reseller I am not sure. Anyways its fixed! Thanks for eveyones help. If I didn't see stl314's post I probably wouldn't have put two and two together so that saved a lot of time banging my head. Cheers! Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted February 4, 2017 Share Posted February 4, 2017 Great! And you're probably right - someone with 24 sites with them is likely going to get faster service. Hopefully it's fixed for @stl314 as well! Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted February 5, 2017 Share Posted February 5, 2017 On 2/3/2017 at 8:52 PM, stl314 said: I am considering leaving hostgator for the exact reason, but i dread moving all of my sites! If you are interested in moving your sites, I would be happy to move them all for you for no extra charge. We have moved a lot from hostgator including DB and also several clients with reseller accounts, when the problems they were having with hostgator got too much. We offer individual E-Commerce accounts on servers especially tuned for CubeCart (highly tuned MySQL, Zend OpCache, Memcached and REDIS etc) plus offer free CubeCart support on these accounts and also have reseller accounts if you want to host multiple sites. Ian Quote Link to comment Share on other sites More sharing options...
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