hdvparts Posted February 14, 2017 Share Posted February 14, 2017 hi dear Value Cubecart support I´m trying to link user manual created in pdf and not sure where can upload, I´m trying usinf Download but when I try to use the link the navigator says: You don't have permission to access /files/p-32mx.pdf on this server. How can resolve this issue thanks Ernesto Quote Link to comment Share on other sites More sharing options...
bsmither Posted February 14, 2017 Share Posted February 14, 2017 This could be a file permissions issue. If so, you may need to get the assistance of your hosting provider to find out why. But if this is caused by something else, please let us know how you have associated this file with the product. Is this file the actual product? That is to say, I must purchase this product in order to get a download link to download it. Quote Link to comment Share on other sites More sharing options...
keat Posted February 17, 2017 Share Posted February 17, 2017 Maybe you have this fixed now? The way I would do this would be to manually upload the pdf file to a location somewhere within my cart structure, usually in a new folder named pdfs or similar. Then using the cart editor, create a hyperlink pointing to that file (http://www.mydomain.com/pdfs/myfile.pdf) Quote Link to comment Share on other sites More sharing options...
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