Jump to content

How to Fix Database Index?


Recommended Posts

You say that "you" didn't make a backup. Maybe your hosting provider made a nightly backup of the database??? Doesn't hurt to ask.

What version of Cubecart are you running? If you made a recent upgrade, then maybe the upgrade - under Cubecart's control - would have made a backup of the store.

If so, look in admin, Maintenance, Backup tab. See if there are any Existing Backups that you can download.

Link to comment
Share on other sites

Yep. Already thought of this. The backup for my hosting happened on 11/12, and there have been hundreds of categories and products added/removed since then, and no backup within cubecart. Oh well. Tedious lesson learned. I really appreciate your help, as always. After I get these cats reassigned, I will need to revisit this, as I'm having the same KEY/PRIMARY database errors that led me to this thread. 

Link to comment
Share on other sites

@traylor23 you are very welcome ! One takeaway is that you might want to look into the frequency and accessibility of backups your hosting company is doing.  Minimum has to be full off-server backup once per day but even that for busy transactional sites can lead to massive data loss.  As an example, we do hourly Continuous Data Protection backups !

  • Like 1
Link to comment
Share on other sites

  • 2 years later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...