vickif Posted March 31, 2017 Share Posted March 31, 2017 This was a topic in January, didn't see resolution, I'm always getting Verification Code Was Incorrect and I can't get past this. Using 6.1.5 and just the foundation skin. Anybody help? Quote Link to comment Share on other sites More sharing options...
vickif Posted March 31, 2017 Author Share Posted March 31, 2017 I have also tried a couple of different free skins, same problem. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted March 31, 2017 Share Posted March 31, 2017 Honestly it's just hard to solve. Use the new reCaptcha v2. Quote Link to comment Share on other sites More sharing options...
vickif Posted March 31, 2017 Author Share Posted March 31, 2017 Can you please tell me where to get that and how to install? I don't see it in the Extensions.... Or can I just do away with this, this is a conference registration for small non profit. And it's going to paypal. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted March 31, 2017 Share Posted March 31, 2017 35 minutes ago, vickif said: Or can I just do away with this, this is a conference registration for small non profit. And it's going to paypal. You can turn Recaptcha off on Admin>Store Settings>Features tab. Quote Link to comment Share on other sites More sharing options...
vickif Posted March 31, 2017 Author Share Posted March 31, 2017 Thank you!!! Should have seen that in there, I was just too intent on trying to make it work! Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted March 31, 2017 Share Posted March 31, 2017 That still doesn't explain why your Recaptcha wasn't working properly. Have you tried the newer Recaptcha2 choice? Version 6.1.6 in beta at this time on GitHub introduces the next generation of Recaptcha. If your install is stock I think you will like it. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted June 10, 2017 Share Posted June 10, 2017 (edited) I had a customer call this morning regarding registering, just after I upgraded to 6.1.8 she found it impossible to register. I have now turned off recaptcha as this was the only way to allow customers to register. When recaptcha is ON, old and new version I get "The following errors were detected: The verification code was incorrect. Please try again. "The following errors were detected: The verification code was incorrect. Please try again. The only changes I made to my 6.1.8 foundation site was to change the css and changed the skin templates. I also went to upgrade, restore current version, deleted the setup files, uploaded the CSS, cleared cache and tried again with NEW recaptcha. Same error using google chrome. Any suggestions please? Edited June 10, 2017 by harrisorganic Verification still not working Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 10, 2017 Share Posted June 10, 2017 Do you get any error_log messages with recaptcha turned on? Did you do all the recent upgrades manually? Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted June 10, 2017 Share Posted June 10, 2017 (edited) Thanks DB. The only system error code I have about that time was: Today, 11:58 [Exception] /home1/maketext/public_html/shop/admin_bimZyu/sources/maintenance.index.inc.php:232 - Call to undefined method ACP::renameAdmin() This may be related to this or something else. NB the admin code above bimZyu is not my current admin code. This is the 6.1.4 or 6.1.5 upgrade. The recent upgrade is through the admin maintenance page. There were a few difficulties, ala blank screen but seemed to work eventually. Edited June 10, 2017 by harrisorganic Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 10, 2017 Share Posted June 10, 2017 Did you overwrite your Foundation with 6.1.8 and then merge your skin changes with the stock one? It sounds like you don't have the proper js files, or perhaps you're missing the newer files added in 6.1.8 Foundation skin. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted June 10, 2017 Share Posted June 10, 2017 (edited) 10 hours ago, harrisorganic said: I also went to upgrade, restore current version, deleted the setup files, uploaded the CSS, cleared cache and tried again with NEW recaptcha. And tested before and after over writing the skin files, with no success So one would like to assume that all the files has been updated/over written. Some files have different dates in the JS folder and most folders have an April date, but the files within them have today's date. Question: There are two admin folders under shop/, one is called Admin, the other called Admin_abcDef where as the login Admin folder has a set of letters. is this normal? Edited June 10, 2017 by harrisorganic Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 10, 2017 Share Posted June 10, 2017 1 hour ago, harrisorganic said: Question: There are two admin folders under shop/, one is called Admin, the other called Admin_abcDef where as the login Admin folder has a set of letters. is this normal? The plain admin folder and file need to be deleted, once you are absolutely sure that the NEWEST files are in the admin_XXX version. You HAVE to login with the admin_XXX.php file. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted June 11, 2017 Share Posted June 11, 2017 Most interesting, if I try to login with the admin_XXX.php file I get a 404 error. Possibly as XXX folder and file are from a previous version from April. The latest admin_YYY.php url I use is not listed as a folder. With this update I noticed I had to delete a "setup folder" which I have not done for a number of updates. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 11, 2017 Share Posted June 11, 2017 You need to match the admin_xxx folder and admin_xxx.php file names in the includes/global.inc.php file with the corresponding folder and file. Then delete any other variations of file and folder, including plain admin. At that point maybe do a manual upgrade or run the force upgrade from admin again. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted June 11, 2017 Share Posted June 11, 2017 Mine is all messed up. The current admin_xxxabc.php file is in the shop root directory and not in the xxxabc folder, there is no xxxabc folder. I have never done a manual upgrade. I will use this method https://support.cubecart.com/knowledgebase/article/View/228/43/how-do-i-upgrade-from-cubecart-v6-to-latest-v6 Fingers crossed. Thanks DB. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 11, 2017 Share Posted June 11, 2017 The admin_xxx.php file should be at the root of your store. That's th level that has the includes folder and the admin_xxx folder in it. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted June 11, 2017 Share Posted June 11, 2017 (edited) Having manually unzipped 6.1.8 and uploaded now running https://www.mywebsite.com.au/shop and get the same error as the title of this post. I have tried all of the recaptcha options and get the same responses. When I use the NEW invisible recaptcha I get; This site key is not enabled for the invisible captcha. Any ideas? Following the above, I went to google recaptcha and made a new key for "invisible". The result was not positive. Same error as usual. The error log Error: Hook 'ccss/hooks/controller.index.php' was not found in /home1/......../shop/classes/hookloader.class.php on line 280 and Unable to initialize module Module compiled with module API=20100525 PHP compiled with module API=20131226 Edited June 14, 2017 by harrisorganic edited Quote Link to comment Share on other sites More sharing options...
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