OpticalPower Posted May 3, 2017 Share Posted May 3, 2017 hey folks, Looks like I'm next in line for this problem that it seems others have had before. Since updating to the latest CCV6 when orders are paid using the basic ,standard PP plugin the status is getting stuck at "pending" even when payment has been made. I've had a good look at some of the replies posted on other threads about previous problems the same but to be honest I'm far from a wizz with this package and wondered if anybody could give me the *idiots* version of how to fix it? many thanks Dave Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 3, 2017 Share Posted May 3, 2017 Hi Have you implemented the code change from this issue ? https://github.com/cubecart/v6/issues/1601 Ian Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 3, 2017 Share Posted May 3, 2017 Assuming you have not made any non-stock edits in sanitize.class.php - This is the link to the new raw sanitize.class.php file replacement. https://raw.githubusercontent.com/cubecart/v6/df12071a6e99bab5e87534557e02cc4740a1173c/classes/sanitize.class.php Open your sanitize.class.php file in the classes folder, and replace all the code in the file with this code. Then clear all CC cache except images in Maintenance. Also clear your browser cache - usually control/F5. Quote Link to comment Share on other sites More sharing options...
OpticalPower Posted May 3, 2017 Author Share Posted May 3, 2017 Wow, thanks Ian and DB, that fixed it right away much appreciated Dave Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 4, 2017 Share Posted May 4, 2017 Glad that did it for you. Quote Link to comment Share on other sites More sharing options...
keat Posted May 4, 2017 Share Posted May 4, 2017 Why is this not affecting me ?? I maybe get one in 50 with a failure to update. I'm on 6.1.5 and 6.1.7 Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 4, 2017 Share Posted May 4, 2017 6.1.5 doesn't have the issue. Your way of not using stock levels, etc. must have something to do with it. Quote Link to comment Share on other sites More sharing options...
keat Posted May 4, 2017 Share Posted May 4, 2017 my main site is 6.1.7, it has been for about 2 weeks and taken hundreds of paypal payments in this time. 99.9% of which I've had no issues with ?? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 4, 2017 Share Posted May 4, 2017 I sure can't explain it. I had 2 out of 3 orders very quickly cause the issue when I upgraded to 6.1.7 before the patch was available. Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted July 12, 2017 Share Posted July 12, 2017 I think I am having a similar issue to this now... When a Paypal payment comes in using PayPal Pro (CC Processing) - I get the email from Paypal that I have received a payment - but the order is stuck at "pending" until I manually change it to "processing"... I'm on CC version 6.1.7 Paypal Pro & Express version 1.1.9. Transaction log looks like everything was successful - order just didn't switch to processing - or trigger the confirmation email... Transaction ID Status Amount Gateway Date/Time Notes XXXXX584AF406592Y Success $44.74 PayPal Card Payment Today, 17:03 CVV2 correctly matched. Any help would be appreciated! It's not a big deal - just annoying to have to manually change the status of every order... If you need the site URL its www.LlamaTronics.com Thanks! Quote Link to comment Share on other sites More sharing options...
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