[Resolved] Issues with the sitemap

[sailing123]

Hi,

I am having issue with the sitemap Cubecart provides.

1. At first I opened sitemap.xml.gz and extracted the sitemap.xml and submitted it to Google webmaster. All fine until I checked a day later and error message, no sitemap found. So went back in cpanel and indeed my sitemap.xml in my root domain has gone .... I then suspected that every time I refreshed the sitemap in admin via maintenance, maybe the system deleted the xml file I uploaded myself. Is that possible ?

2. Searched the forum and read that I could just submit the sitemap.xml.gz instead, which I did yesterday. Google webmaster accepted and gave me my number of pages to index. So all looking good except this morning, I checked again and more error messages:

• Parsing error:

  We were unable to read your Sitemap. It may contain an entry we are unable to recognize. Please validate your Sitemap before resubmitting.

  Line 1

  1281

• Error: We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit. General HTTP error: 404 not found, HTTP Error: 404

Can anyone share some light on the issue please.

S.

[keat]

I'm pretty sure that I've experienced the same.

I now use sitema.xml.gz when submitting to google, which seems to work.

[sailing123]

My error, very sorry, just realised I was looking at a different property under search console, ie the domain without www.

So please mark all resolved, the sitemap.xml.gz is working all fine, indexing has already started.

Thanks

S.