seasurge Posted May 12, 2017 Share Posted May 12, 2017 I've just realised that new users to my store are unable to register, nor are they able to checkout having placed items in the basket. Everything seems OK, but when the "Register" button (new user tries to register) or "Checkout" button (new user tries to pay) are pressed, absolutely nothing happens other than the button itself shows that "clicked" look. I'm using CC6.1.7 and have tried all three reCAPTCHA versions. Can anyone help? Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 12, 2017 Share Posted May 12, 2017 What skin are you using and have you tried switching to standard Foundation skin and testing ? Ian Quote Link to comment Share on other sites More sharing options...
seasurge Posted May 12, 2017 Author Share Posted May 12, 2017 I'm using the Galaxy X skin, and no I hadn't tried the Foundation skin. I've just tried that and things work properly with the Foundation skin, but on switching back to the Galaxy skin things fail again (as expected, but stranger solutions have ocured!) Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 12, 2017 Share Posted May 12, 2017 Without somebody looking into the issue in detail, that seems to show that it is a Galaxy skin issue - make sure you have the latest version available and then your best bet is to contact the developer directly Ian Quote Link to comment Share on other sites More sharing options...
seasurge Posted May 12, 2017 Author Share Posted May 12, 2017 Yes, that's what I thought having tried what you suggested. Thanks for your fast response and pointing me in the right direction... Colin Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 12, 2017 Share Posted May 12, 2017 You are welcome and good luck - there are a lot of people running that skin Quote Link to comment Share on other sites More sharing options...
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