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Stock control/payment issue/glitch

G Dubyah

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I had my stock settings to deduct an item from stock when the items status changes to 'pending'  this has worked fine when there has been more than one in stock.

However yesterday a customer bought the last one of an item, as he went through the payment process the stock was reduced to '0' because of this when he got to 'Make Final Payment' he couldn't because the stock was '0' !

Changing the stock settings to reduce stock on 'Order Complete' solves this problem.

Is this a glitch ?

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21 minutes ago, Dirty Butter said:

Is it possible that someone else what trying to purchase that same last item at the same time?

No the site isn't that busy.:o

I tried myself on another single item and got the same result :huh:

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