niallB Posted September 19, 2017 Share Posted September 19, 2017 Hi guys I recently updated the shipping plugin and the free shipping isn't working properly. When a costumer was buying over 50 euros its set to give them free shipping. Whats happening now is that its basing it on the totals excluding the VAT so the customers aren't receiving the free shipping. Is there a way to set it to read the totals including the Vat so that this doesn't happen? Quote Link to comment Share on other sites More sharing options...
ayz1 Posted September 19, 2017 Share Posted September 19, 2017 (edited) On the All In One Shippings General tab make sure the tax included box has a tick in it. If it is already ticked post back. Also check the Tax Type setting above that. I have mine set to Inherit. Edited September 19, 2017 by ayz1 Quote Link to comment Share on other sites More sharing options...
niallB Posted September 19, 2017 Author Share Posted September 19, 2017 No joy. The box was ticked and when I changed the tax option to inherit it just deducts the tax from the shipping charge Quote Link to comment Share on other sites More sharing options...
ayz1 Posted September 20, 2017 Share Posted September 20, 2017 Have a look at the Subtotal-based rates setting is there a tick in there also? Quote Link to comment Share on other sites More sharing options...
niallB Posted September 21, 2017 Author Share Posted September 21, 2017 Its ticked. I've attached screenshot. Quote Link to comment Share on other sites More sharing options...
ayz1 Posted September 21, 2017 Share Posted September 21, 2017 I've had a look at what I think is your website and it appears to be showing prices excluding VAT so the All In One Shipping module will work the shipping cost on the ex VAT price. What you could do is set the value when the free shiping kicks in to 40.65 which is 50 - VAT and that should work? Quote Link to comment Share on other sites More sharing options...
niallB Posted September 21, 2017 Author Share Posted September 21, 2017 I was thinking that myself but the only problem there is that we sell kids costumes too which are VAT exempt. I might do that for the time being until I can figure out something else 8-) Quote Link to comment Share on other sites More sharing options...
ayz1 Posted September 21, 2017 Share Posted September 21, 2017 On our retail stores we show our prices including VAT which would probably solve the problem. However if you don't want to do that then maybe have a word with Noodleman about his plugin https://www.cubecart.com/extensions/plugins/show-prices-with-and-without-tax-/-vat to see if it will solve the problem. Quote Link to comment Share on other sites More sharing options...
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