fixingsfactory Posted October 20, 2017 Share Posted October 20, 2017 Hi Guys, See attached image, i am trying to setup a free shipping for orders over £100 discount code but it keeps telling me the code has expired when i try and use it? Can anyone see in the screenshot what i am doing wrong? Thank You, Adrian. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted October 20, 2017 Share Posted October 20, 2017 Is there any particular reason that you want to use a discount coupon for this ? Why not simply setup ashipping gateway that gives you free shipping when the sub-total is over £100 Ian Quote Link to comment Share on other sites More sharing options...
fixingsfactory Posted October 20, 2017 Author Share Posted October 20, 2017 Because its a discount code for holiday times of the year and when i want to promote sales Quote Link to comment Share on other sites More sharing options...
fixingsfactory Posted October 20, 2017 Author Share Posted October 20, 2017 I had thought about the shipping gateway but with a voucher i can just set a time period and forget about it if you get what i mean Quote Link to comment Share on other sites More sharing options...
ayz1 Posted October 20, 2017 Share Posted October 20, 2017 Only guessing but it may not be working because there is no actual discount set. If you have a fixed postage rate you can maybe get it to work by setting the discount to that value and then tick Discount applies to shipping cost. Quote Link to comment Share on other sites More sharing options...
fixingsfactory Posted October 20, 2017 Author Share Posted October 20, 2017 13 minutes ago, ayz1 said: Only guessing but it may not be working because there is no actual discount set. If you have a fixed postage rate you can maybe get it to work by setting the discount to that value and then tick Discount applies to shipping cost. Hmm yes i see what you mean, but why is there a free shipping option if it doesn't work when you tick it lol? Quote Link to comment Share on other sites More sharing options...
bsmither Posted October 20, 2017 Share Posted October 20, 2017 (edited) I haven't verified the code just yet, but the control panel is asking for how much value you want to take off, and you have zero. This is not the same as wanting the final price set at a particular value. That is, "I want to subtract from the initial value 100% of that value to get the final value" versus "I want to set zero as the final value". As an experiment, set the Discount Value to 100. Enable "Discount applies to shipping" and disable "Free shipping". Edited October 20, 2017 by bsmither Quote Link to comment Share on other sites More sharing options...
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