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Jacojvr

promo code

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if i set the Promo code up it gives me a error "

Sorry, that code has expired.

please help

 

  • Sorry, that code has expired.
  • Sorry, that code has expired.Sorry, that code has expired.

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There are two reasons why a coupon is rejected with the message "Sorry, that code has expired."

1. If there is a time limit and the current time is after that limit, or
2. If there is a useage limit and the number of times the coupon has been used has reached that limit.

You should be able to see these limits when viewing the coupon list in admin, Promotional Codes.

If you have a plugin or code snippet that enhances limits imposed on a coupon, those limits may have been exceeded.

Actually, there is a third reason: If the value that the coupon would have provided turns out to have no value at all, then you get that error message as well.

For example, a discount percentage (expressed as a real number greater than 0 -- 10 for 10%), or if no percentage, then a fixed amount (expressed as a real number greater than zero -- 5.00 for $5.00). Be sure to use only real numbers - do not include currency symbols.

Edited by bsmither

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