henrylunar Posted December 18, 2017 Share Posted December 18, 2017 Hi, I keep getting a message that there was a error when I try to send a message in contact form. Do you have any idea why it is happening like that. Thanks, Henry Quote Link to comment Share on other sites More sharing options...
bsmither Posted December 18, 2017 Share Posted December 18, 2017 Welcome henrylunar! Glad to see you made it to the forums. Two things to check: the SMTP Test function, and verifying there is an email assigned to the Sales department. In admin, Store Settings, Advanced tab, click the Test button. There will be a pop-up detailing CubeCart's attempt to send an email. If that goes well, then in admin Contact Form, make sure the Sales department has a valid email address. An email address is optional, but if not using one, the text entry field must be completely blank. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted August 17, 2022 Share Posted August 17, 2022 I found the same error after an upgrade. Even though the SMTP Test function was OK. To solve this I used "Beyond compare" to find the different files. Then copied the previous classes/cubecart.class.php over the new version. Emails from the contact now work. Quote Link to comment Share on other sites More sharing options...
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