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Contact form Issue (error)


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Welcome henrylunar! Glad to see you made it to the forums.

Two things to check: the SMTP Test function, and verifying there is an email assigned to the Sales department.

In admin, Store Settings, Advanced tab, click the Test button. There will be a pop-up detailing CubeCart's attempt to send an email.

If that goes well, then in admin Contact Form, make sure the Sales department has a valid email address. An email address is optional, but if not using one, the text entry field must be completely blank.


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  • 4 years later...

I found the same error after an upgrade. Even though the SMTP Test function was OK.

To solve this I used "Beyond compare" to find the different files.

Then copied the previous classes/cubecart.class.php over the new version. Emails from the contact now work.

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