lyndsiesal Posted January 14, 2018 Share Posted January 14, 2018 I recently switched from PayPal Standard to PayPal/Braintree, which has added an express checkout button. I sell digital products and the download links are not being generated when a customer goes through express checkout. Can I disable Express checkout or is there something that can be done to make the shop generate links? Thanks Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted January 14, 2018 Share Posted January 14, 2018 If the Braintree plugin is working differently to Standard then it needs reporting to @Al Brookbanks Quote Link to comment Share on other sites More sharing options...
lyndsiesal Posted January 15, 2018 Author Share Posted January 15, 2018 Yes, unfortunately since switching from standard to braintree, I’m experincing: no download links generated on express checkout orders random orders with transaction logs that say “unspecified error” so they fail to change to complete order status even though the payment is complete lots of “fail” transaction logs that didn’t preciously occur at this frequency messages from customers saying they are unable to checkout I have not changed anything else and my shop is fully up to date Is there a specific way to report these problems? thanks Quote Link to comment Share on other sites More sharing options...
lyndsiesal Posted January 16, 2018 Author Share Posted January 16, 2018 As a temporary fix I've removed the express checkout section from the skin file content.checkout.php Hopefully that will prevent some of these errors until we can figure out what's going on. Quote Link to comment Share on other sites More sharing options...
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