citabriabob Posted February 3, 2018 Share Posted February 3, 2018 I have been trying to install CubeCart to see if it's the solution, but cannot get past the database setup. In conversations with the host help desk, they see a period, even though I'm entering underscores on the database name and user: typeclub_NewStore, typeclub_bcc. Did this umpteen times with the same result. Just looked at the error_log and found this: /home/typeclub/NewStore.typeclubs.org/setup/setup.install.php on line 97 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: config in /home/typeclub/NewStore.typeclubs.org/classes/debug.class.php on line 392 [03-Feb-2018 20:00:39 UTC] PHP Warning: mysqli_options() [<a href='http://docs.php.net/manual/en/function.mysqli-options.php'>function.mysqli-options.php</a>]: Couldn't fetch mysqli in /home/typeclub/NewStore.typeclubs.org/setup/setup.install.php on line 99 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: config in /home/typeclub/NewStore.typeclubs.org/classes/debug.class.php on line 392 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: dbhost in /home/typeclub/NewStore.typeclubs.org/cache/skin/d8adaf125878213661fb9e11abee12b13d8e030b_0.file.skin.install.php.php on line 198 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: config in /home/typeclub/NewStore.typeclubs.org/classes/debug.class.php on line 392 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: dbusername in /home/typeclub/NewStore.typeclubs.org/cache/skin/d8adaf125878213661fb9e11abee12b13d8e030b_0.file.skin.install.php.php on line 206 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: config in /home/typeclub/NewStore.typeclubs.org/classes/debug.class.php on line 392 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: dbpassword in /home/typeclub/NewStore.typeclubs.org/cache/skin/d8adaf125878213661fb9e11abee12b13d8e030b_0.file.skin.install.php.php on line 210 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: config in /home/typeclub/NewStore.typeclubs.org/classes/debug.class.php on line 392 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: dbport in /home/typeclub/NewStore.typeclubs.org/cache/skin/d8adaf125878213661fb9e11abee12b13d8e030b_0.file.skin.install.php.php on line 223 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: config in /home/typeclub/NewStore.typeclubs.org/classes/debug.class.php on line 392 [03-Feb-2018 20:00:39 UTC] PHP Notice: Undefined index: dbsocket in /home/typeclub/NewStore.typeclubs.org/cache/skin/d8adaf125878213661fb9e11abee12b13d8e030b_0.file.skin.install.php.php on line 228 Seems like it's getting confused by the subdomain?? Quote Link to comment Share on other sites More sharing options...
bsmither Posted February 3, 2018 Share Posted February 3, 2018 (edited) They see a period instead of an underscore in the user name, the database name, or both? Of the error messages posted above, the part where it would say the date/time and "PHP Warning" for line 97 is missing. Can we see what that part of the error message says? Edited February 3, 2018 by bsmither Quote Link to comment Share on other sites More sharing options...
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