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MarlineSim

Customer Registration Email and orders

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For some reason I am not receiving an email when the customer registers, orders etc.

My email settings seem to be OK, as the test shows. 

What else could be wrong?  

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Please view the admin, Email Log.

If there are checked entries (as opposed to X'd), then we need to consider:

* The server environment provided by your hosting company has a problem sending email from the domain of your store to the same domain as your email address, or
* If using a gmail address, you need to configure it to accept emails from web apps, or
* check your spam folder.

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It looks like 3 X'd entries. 

One to the customer upon registering.

And two from the same customer where she used the "contact me" link, which came to my email.

Only thing I am NOT seeing is a email to me from the store showing me someone registered for a account .  

I also had put a forwarding email on my server sending my store emails to my gmail account.

But on my "contact me" form I use my gmail account directly.

Maybe I just need to use my gmail account for my settings, instead of the email account on my server. 

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Discuss with your hosting provider that your app (CubeCart at mydomain.com) cannot send emails to yourself (at mydomain.com). They may have a solution.

Unless you have a plugin to do this, CubeCart is not (fully) coded to send the admin an email when a visitor registers a new customer account.

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I did see that I had SMPT set to 25 without authentication, whereas my server said to set to 2525 WITH authentication.

I switched it to what my server suggest, so I will see if that makes a difference. 

If it is not better then I will see about getting a plugin. 

Thanks again, you are the best!

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You said "My email settings seem to be OK, as the test shows."

That concerns me, as the test surely should have failed.

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