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huggettm

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Zopim Chat which is now called Zendesk has that feature and there is a free extension developed by @Al Brookbanks that works really well.  See https://www.zopim.com/product/ for details and https://www.cubecart.com/extensions/live-help/zendesk-live-chat-with-customer-and-basket-data for the extension itself.  We use Zendesk chat ourselves on quite a few websites and it works very well

Ian

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