huggettm Posted March 13, 2018 Share Posted March 13, 2018 (edited) has anyone installed a chatbot on a CC6 store? Edited March 13, 2018 by huggettm Quote Link to comment Share on other sites More sharing options...
keat Posted March 13, 2018 Share Posted March 13, 2018 not a chatbot as such, but i did have a trial with live support. I sat there for a week awaiting call back. Nothing. Luckily I'd not subscribed so it quickly came off again. Quote Link to comment Share on other sites More sharing options...
huggettm Posted March 13, 2018 Author Share Posted March 13, 2018 ah i just wanted one with some default answers for shipping times etc that people like to ask by email rather than looking at the delivery page Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted March 16, 2018 Share Posted March 16, 2018 Zopim Chat which is now called Zendesk has that feature and there is a free extension developed by @Al Brookbanks that works really well. See https://www.zopim.com/product/ for details and https://www.cubecart.com/extensions/live-help/zendesk-live-chat-with-customer-and-basket-data for the extension itself. We use Zendesk chat ourselves on quite a few websites and it works very well Ian Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.