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not a chatbot as such, but i did have a trial with live support.

I sat there for a week awaiting call back.

Nothing.

 

Luckily I'd not subscribed so it quickly came off again.

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ah i just wanted one with some default answers for shipping times etc that people like to ask by email rather than looking at the delivery page :)

 

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Zopim Chat which is now called Zendesk has that feature and there is a free extension developed by @Al Brookbanks that works really well.  See https://www.zopim.com/product/ for details and https://www.cubecart.com/extensions/live-help/zendesk-live-chat-with-customer-and-basket-data for the extension itself.  We use Zendesk chat ourselves on quite a few websites and it works very well

Ian

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