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recaptcha


dobie

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hi all i am new here and i have been trying to look through forums i am running cc 6.1.14 and the skins at moment are foundation and Kurouto and when some one tries to register the recaptcha does not work on either skin  have i missed something please lead me in right direction   the error i am getting is 

Cannot contact reCAPTCHA. Check your connection and try again.

 

 

tia

Edited by dobie
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Welcome dobie! Glad to see you made it to the forums.

Are you new to using CubeCart, or is it the case that this just recently started to happen?

When using Foundation, in admin, Store Settings, Features tab, if the reCAPTCHA mode is not at V2, try that.

If this is at V2, and you are new to CubeCart, perhaps your host or country is blocking access to Google. (Just a wild guess.)

In admin, Request Log, see if there is any entry related to reCaptcha.

The Kurouto skin may need to be updated.

Also, I am not finding "Cannot contact reCAPTCHA. Check your connection and try again." in CubeCart's code.

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