Dawson-PS Posted March 18, 2018 Share Posted March 18, 2018 Hi , i have a client in Portugal who has emailed me today to say he cannot pay using Realex , he gets a 505 error . I tried and it worked for me is it a problem with his browser or is they a problem on my end please see attached photo Thanks Regards Callum Quote Link to comment Share on other sites More sharing options...
bsmither Posted March 18, 2018 Share Posted March 18, 2018 The customer is at the Realex site? If so, I would conclude there is a problem with their browser. A 505 error is when a site's web server insists on using an HTTP protocol that the web browser isn't wanting or is not capable of using. For example, the web browser can only do HTTP/1.0 (or will not agree to switch) where the web server will only allow HTTP/1.1. If it is the web browser's fault, there should be numerous other sites where this error message is sent by those sites' web servers. Quote Link to comment Share on other sites More sharing options...
Dawson-PS Posted March 18, 2018 Author Share Posted March 18, 2018 Hello thanks a lot I will tell the client this Regards Callum Quote Link to comment Share on other sites More sharing options...
bsmither Posted March 18, 2018 Share Posted March 18, 2018 On the other hand, I read where a web server should accept any minor version, that is, HTTP/1.x. Which then suggest the web browser is using HTTP/0.9 - which is really old. I made some cursory research to determine if a web server can restrict what it will accept with respect to minor version. I didn't find anything definitive, but I do recall that, in the history of CubeCart, several functions and extensions needed to be changed to specify HTTP/1.1 to comply with third-party requirements. Quote Link to comment Share on other sites More sharing options...
Dawson-PS Posted March 20, 2018 Author Share Posted March 20, 2018 Hello it seems it was a problem with his browser or ubuntu he has done it via windows 10 using Firefox and it worked without any problems thanks for you help!!!!!! Regards Callum Quote Link to comment Share on other sites More sharing options...
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