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It has not been possible to generate the printable file


rnewcomer

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Ok, I'm assuming this is a rights issue.  An admin was assigning a new user to the server and set group, owner and permissions recursively.  Every file and folder is now 0755.  I have been "putting out fires" as they pop up, but am unsure what the rights for each file and folder should be.

Latest example is when I am in the Admin Dashboard and chose an order, if I click the printer icon, I receive a red bar error that reads, "It has not been possible to generate the printable file."  Again, I'm assuming this is related to rights, just not sure which file and what right to assign to it.  Error log is empty.

Thanks in advance for any direction.

R

 

Edited by rnewcomer
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PHP will write a file named print.hash.php into CubeCart's /files/ directory.

A redirect response is sent to the browser to fetch this file. The web server will execute this PHP script. There is a PHP command at the end of the script to delete itself.

Edited by bsmither
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