tracker Posted April 16, 2018 Share Posted April 16, 2018 Hello I have the following error on an order for France Les erreurs suivantes ont été détectées : Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries. or I can settle the problem please thank you Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 16, 2018 Share Posted April 16, 2018 This unhelpful error message would imply that your installation of CubeCart either has no shipping modules enabled, or of those that are enabled, none have agreed (or even responded) to ship that order for whatever reason. May we have a list of the enabled shipping modules you have for your store? You may be able to find the shipping rate requests in admin, Request Log. The Response should indicate why the package was declined. Quote Link to comment Share on other sites More sharing options...
tracker Posted April 16, 2018 Author Share Posted April 16, 2018 thank you super I did not activate the plugin Quote Link to comment Share on other sites More sharing options...
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