Problem with Admin login after upgrade

[vidmarc]

After upgrading to a secure server (https) and 6.2.0, I'm unable to login securely. I did a password re-set but now I'm getting this message:

Quote

The validation key and/or email address are not valid. Please try again.

Any suggestions? I can still sign in by clicking the admin's padlock symbol, which diverts me to the non-secure htttp: admin login

[keat]

have you cleared your browser cache

[vidmarc]

Yes, it same in Chrome and Firefox.

I just had to do a "forgot password", which for some reason allowed me to sign in via https.

[coldclimber]

I have also just upgraded to 6.2.0 and i can not login at all, I have been into the database set up a new user that did not work, changed my password using md5 that did not work. requested forgotten password just says the key or email is invalid what ever i do does not work. now i am realy stuck

[havenswift-hosting]

How did you do the upgrade - through the built in upgrade option (which has almost certainly failed and can cause any number of different problems) or manually, and even then did you ensure that if you already had renamed admin directory (admin_XXXXXX) and admin.php (admin_yyyyyy.php) file, then you over wrote those correctly.  There are many threads on these forums about how to do an upgrade so that it works

Ian

[bsmither]

Please remind us of the version you upgraded from.

[coldclimber]

upgraded to 6.1.15 and everything worked fine then i upgraded to 6.2.1 and the site is fine seems to work less the images but there still uploading but admin login just will not login me at all.

 

http://176.32.230.50/fiatalfadealerparts.co.uk/index.php

[bsmither]

Let's take a close look at the file /includes/global.inc.php.

This is what we recommend for IP address web sites:

<?php
// Make sure the admin values match the latest dated file and folder names.
$glob['adminFile'] = 'admin_xXxYyY.php';
$glob['adminFolder'] = 'admin_aBcDeF';

$glob['installed'] = '1';
$glob['storeURL'] = 'http://176.32.230.50/fiatalfadealerparts.co.uk'; // No trailing slash
$glob['standard_url'] = 'http://176.32.230.50/fiatalfadealerparts.co.uk'; // No trailing slash
$glob['ssl_url'] = 'https://176.32.230.50/fiatalfadealerparts.co.uk'; // No trailing slash
$glob['cookie_domain'] = '176.32.230.50';
$glob['rootRel'] = '/fiatalfadealerparts.co.uk/'; // Trailing slash or just a slash

You might not have a SSL Cert with an IP address as the secured name - although I understand it is possible.

Also, in .htaccess:

<IfModule mod_rewrite.c>
  RewriteEngine On
  RewriteBase /fiatalfadealerparts.co.uk/ 


and

ErrorDocument 404 /fiatalfadealerparts.co.uk/index.php

When you say that the login page will not log you in, what do you get back when you click the "Log In" button?

[coldclimber]

it is just admin admin, i have deleted all files and uploaded fressh files for 6.2.1 and kept the database the site works but still admin does nothing

 

Your store has already been upgraded. No further action is required.

Admin Control Panel

Please save this as a bookmark in your browser.

Store Front

[coldclimber]

OK i have gone back to my old version i can login into admin and see the site all fine, whats the best process to upgrade

[bsmither]

From CC6115 to CC621, the auto upgrade should work without incident.

When you say that the login page will not log you in, what do you get back when you click the "Log In" button?

[coldclimber]

ok i was using 5.1.12 i am now on 5.1.17 but my licence key has an issue  and says i need a new one 

[bsmither]

CC5.2.17 (the versions 5.1.12 or 5.1.17 do not exist) does not enforce licensure.

That said, there may be plugins which use the license code.

Upgrading from CC5 to CC6 makes a number of changes to the database that are not backward compatible. Meaning, to go back to pre-CC5216 after CC6 has upgraded the database and has removed some obsolete store settings and files, there will be some anomalous behaviors - the enforcement of licensure being one.

Please verify the exact version of CubeCart you are running now. If you are to run CC5 for the time being, we strongly suggest the latest version of that family: CC5217.

[coldclimber]

ok i am using CC5217 i upgraded from CC5212, does CC5217 fix the recaptcha? I dont mind upgrading to 6 

[bsmither]

Fix the reCaptcha? No.

CC5217 removes the licensure check.