British Parts Posted May 1, 2018 Share Posted May 1, 2018 (edited) Hi I lost/ cant find my Code to login for Search engine what I mean is the domain name www.classicbm.com/admin after i upgrades I tried to re install , but told I have the lastest version If use old code http://www.classicbm.com/admin_TSYdCZ.php it takes me to the main wedsite . How make cubecart 6.2.0 think its an earlier version so that i can re install This was in the email https://www.classicbm.com/admin_TSYdCZ.php but des not work Regards Wil Edited May 1, 2018 by British Parts forgeot to add some info Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 1, 2018 Share Posted May 1, 2018 Will You dont need to (and shouldnt) re-install - the problem is that your upgrade has partially completed which probably means you have a mix of versions on your site and also the admin directory and admin_XXXXXX.php file has been renamed to something else. You can look in the includes/global.inc.php file for the new names of the admin directory and file and change so they match but you also need to ensure that the file itself and all files in the admin directory are upgraded to the correct and latest version. You will probably need to do a manual upgrade and follow the procedure shown on the CubeCart support knowledgebase article Ian Quote Link to comment Share on other sites More sharing options...
British Parts Posted May 1, 2018 Author Share Posted May 1, 2018 (edited) Hi Thanks In the gobal.inc.php this is waht it says <?php $glob['adminFile'] = ''; $glob['adminFolder'] = ''; $glob['cache'] = 'file'; $glob['dbdatabase'] = ''; $glob['dbhost'] = 'localhost'; $glob['dbpassword'] = ''; $glob['dbport'] = ''; $glob['dbprefix'] = ''; $glob['dbsocket'] = ''; $glob['dbusername'] = ''; $glob['installed'] = '1'; $glob['install_source'] = 'softaculous'; ?> you will see that the the admin name code i have tried to use to no avail , its takes me to the main page Regards Wil Edited May 1, 2018 by havenswift-hosting Database name, username, password etc !! Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 1, 2018 Share Posted May 1, 2018 Hi Wil I have just edited your reply as it contained far too much sensitive information ! What you will find is that because the upgrade wasnt completed correctly, the actual names of the admin directory and admin php file will now be different to what is listed in the global.inc.php file - that is the first part of correcting this issue Ian Quote Link to comment Share on other sites More sharing options...
British Parts Posted May 1, 2018 Author Share Posted May 1, 2018 This is what i get if i follow the instruction to Manualy re install where you have to enter all the details/information like localhost ,databse name etc Wil thanks Ian for edited the sensitive information Wil Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 1, 2018 Share Posted May 1, 2018 Wil The information you are giving is a bit confusing - you say you are doing a re-install, (which you really shouldnt be doing) but your image shows that you have done an upgrade and yet you say you enter the database information which is only done on a new install ! It also shows your new admin php file name which has been changed because you havent done the manual upgrade correctly. It is difficult to give any better advice without knowing or seeing exactly what you have done as basically, what I have said previously is still valid - ensure that the admin filename and directory name that is shown in your global.inc.php file is the same as what they are actually called Quote Link to comment Share on other sites More sharing options...
British Parts Posted May 1, 2018 Author Share Posted May 1, 2018 I have set the admin folder name to the name i sent you in Global ini.php and tried to login in with name again in the gobal file , but still take me to the home page do in nned to input the admin _**** into some file ? can i give you my login details, so you can have aquick look ??? Quote Link to comment Share on other sites More sharing options...
keat Posted May 2, 2018 Share Posted May 2, 2018 (edited) Wil Do you have ftp access. or maybe Cpanel/Plesk file manager access. Take a look in the root of your store, make a note of the admin folder name and the adminxxx.php file name. Make sure that these are entered correctly in global.inc.php when these are confirmed correct in global.inc.php, try logging in to https://www.classicbm.com/admin_whatever-its-called.php I tried logging in to https://www.classicbm.com/admin_TSYdCZ.php and it's coming back a 404 error, which would indicate to me that admin_TSYdCZ.php does not exist. Edited May 2, 2018 by keat Quote Link to comment Share on other sites More sharing options...
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