bsmither Posted June 12, 2018 Share Posted June 12, 2018 Well, that exercise bore no fruit. Let's try this: * Download CubeCart 6.2.1 from CubeCart's download page. * Unzip the downloaded file. * Using FTP, upload just the /admin/ folder. * Rename the currently active /admin_aBcDeF/ folder to something else. * Rename /admin/ to what was just renamed from. See what happens. Quote Link to comment Share on other sites More sharing options...
8754 Posted June 12, 2018 Author Share Posted June 12, 2018 ok, will do Quote Link to comment Share on other sites More sharing options...
8754 Posted June 12, 2018 Author Share Posted June 12, 2018 OK, finally done as instructed but in a slightly different way. (It took me a while to figure it out, sorry) The "admin" folder would not upload onto the cPanel so I had to upload the whole zipped 6.2.1 and unzip it in the file manager. Then I renamed only the "admin" folder and moved it into the main admin folder and then re-did the exercise we did last night with changing the global.inc.php section to the new name for the uploaded admin file. And now........ It all works perfectly again! Manage hooks = has now moved itself to under the "Advanced", then "maintenance" then "Manage Hooks". The "Store Settings" > "Extra" now has: "General Data Protection Regulation", "marketing double opt in", "cookie compliance dialogue". (WHAT IS THIS? must I check those 2 blocks there?) AND......the pièce de résistance : There is a "CLEAR CACHE" button that works and I can place information and products on my website!!!! What a relief. Thank you! Thank You!! Thank You!!! I would NEVER have been able to fix it without your help. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 12, 2018 Share Posted June 12, 2018 Glad to see you got it fixed! Now, before you forget what you did for future upgrades - delete all those old admin_xxx files. Just be sure you keep the latest one that is named the same in global.in.php. Quote Link to comment Share on other sites More sharing options...
8754 Posted June 12, 2018 Author Share Posted June 12, 2018 Just to be sure of what you are saying. I must delete ALL the other admin files with the letters behind them (eg admin_whTkdd) I must ONLY KEEP the one I made NOW?. And nothing will go wrong when I do this? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 12, 2018 Share Posted June 12, 2018 That's what I'm saying, but since you feel comfortable with bsmither, why not just wait for him to agree or disagree with my suggestion. Quote Link to comment Share on other sites More sharing options...
8754 Posted June 12, 2018 Author Share Posted June 12, 2018 No, It's not that . It's because I'm petrified that I will do it wrong and I really, really don't have ANY technical know how, so I just like to be triple sure before I do anything. If you want to know how poor my tech knowledge is = it took me 13 hours to follow his simple, clear and concise instructions. Thank you for your advice and I will do it now (which for me means about an hours worth of work Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 12, 2018 Share Posted June 12, 2018 Just be positively absolutely sure you delete only the wrong admin_XXX versions. The RIGHT one is the same as the one in your global.inc.php file. You certainly wouldn't hurt my feelings if you wait on Bsmither!!! I understand your reluctance completely. Quote Link to comment Share on other sites More sharing options...
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