bbtil Posted August 9, 2018 Share Posted August 9, 2018 Hi, I'm having an issue with this broken image on only some products. Any thoughts? https://shocktechusa.com/autococker-trigger-pants.html Link to comment Share on other sites More sharing options...
bsmither Posted August 9, 2018 Share Posted August 9, 2018 Not seeing anything wrong. Link to comment Share on other sites More sharing options...
bbtil Posted August 9, 2018 Author Share Posted August 9, 2018 This is what I'm seeing on some of my products http://shocktechusa.com/images/error.jpg Link to comment Share on other sites More sharing options...
bsmither Posted August 9, 2018 Share Posted August 9, 2018 Looks a bit sloppy, but... Maybe you should describe what exactly it is that you don't like about it. Link to comment Share on other sites More sharing options...
bbtil Posted August 9, 2018 Author Share Posted August 9, 2018 For some reason there is a broken image link in the product images. I've checked the images attached to the product and they are all intact. Link to comment Share on other sites More sharing options...
bsmither Posted August 9, 2018 Share Posted August 9, 2018 Something just to the left of "Click to Enlarge", which is the alt attribute in: <img src="" alt="Click to enlarge"> So, let's find the template to content.product.php Actual HTML: <a href="" id="image_166" class="colorbox gallery" rel="gallery"><img src="" alt="Click to enlarge"></a> <a href="/images/cache/Parts/shoes11.500.png" id="image_289" class="colorbox gallery" rel="gallery"><img src="/images/cache/Parts/shoes11.50.png" alt="Click to enlarge"></a> <a href="/images/cache/Parts/raw.500.png" id="image_290" class="colorbox gallery" rel="gallery"><img src="/images/cache/Parts/raw.50.png" alt="Click to enlarge"></a> Template: {foreach from=$GALLERY item=image} <a href="{$image.large}" id="image_{$image.id}" class="colorbox gallery" rel="gallery"><img src="{$image.gallery}" alt="{$LANG.catalogue.click_enlarge}" /></a> {/foreach} Part of JSON array: "image_165":{ "id":"165", "product_id":"5", "file_id":"105", "main_img":"1", "type":"1", "disabled":"0", "filepath":"Parts\/", "filename":"shoes.jpg", "filesize":"14061", "mimetype":"image\/jpeg", "md5hash":"3949bd3fc8f6946f9d8d1241e858ffc1", "description":"", "source":"\/images\/source\/Parts\/shoes.jpg", "thumbnail":"\/images\/cache\/Parts\/shoes.138.jpg", "category":"\/images\/cache\/Parts\/shoes.580.jpg", "subcategory":"\/images\/cache\/Parts\/shoes.70.jpg", "gallery":"\/images\/cache\/Parts\/shoes.50.jpg", "normal":"\/images\/cache\/Parts\/shoes.270.jpg", "enlarge":"\/images\/cache\/Parts\/shoes.600.jpg", "tiny":"\/images\/cache\/Parts\/shoes.30.jpg", "small":"\/images\/cache\/Parts\/shoes.138.jpg", "medium":"\/images\/cache\/Parts\/shoes.270.jpg", "large":"\/images\/cache\/Parts\/shoes.500.jpg", "xlarge":"\/images\/cache\/Parts\/shoes.1800.jpg" }, "image_166":{ "id":"166", "product_id":"5", "file_id":"4", "main_img":"0", "type":"1", "disabled":"0", "filepath":"Paintball_Guns\/Shocktech\/", "filename":"trigp.png", "filesize":"0", "mimetype":"", "md5hash":"ce891e3a86026d6b2b471aac0670be4e", "description":"", "source":"", "thumbnail":"", "category":"", "subcategory":"", "gallery":"", "normal":"", "enlarge":"", "tiny":"", "small":"", "medium":"", "large":"", "xlarge":"" }, It seems the image as recorded in the CubeCart_filemanager database table, record file_id=4, trigp.png, isn't in /images/source/Paintball_Guns/Shocktech/, or isn't a PNG type file. Link to comment Share on other sites More sharing options...
bbtil Posted August 9, 2018 Author Share Posted August 9, 2018 I just looked in images/source/ folder and I don't have Paintball_Guns folder. I'm not sure what to do. Link to comment Share on other sites More sharing options...
bsmither Posted August 9, 2018 Share Posted August 9, 2018 At least, add the /Shocktech/ folder within /Paintball_Guns/, then put a copy of trigp.png in /Shocktech/. Funny Story: I was wildly mouse dragging-dropping files from and to various folders, only to discover a few days later, I had accidentally moved a folder (and its subfolders) into a neighboring folder. So, if you know that at one time you had a /Paint_Guns/ folder, start looking for it in other folders. Link to comment Share on other sites More sharing options...
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