fabriceunko Posted September 29, 2018 Share Posted September 29, 2018 Hello in my store I use A product that is sold in two versions. version 1 of product A is available 10 times. version 2 of product A is no longer available. How settled the stock? In general I have for 'stock level' 10 and in option / options Matrice I have: Article 1 level of the stock 10 Article 2 stock level 0 but in this case the customer can buy the 2 items. whereas I would like only Article 1 to be available. Thanks for your help Link to comment Share on other sites More sharing options...
bsmither Posted September 29, 2018 Share Posted September 29, 2018 Please verify: In admin, Store Settings, Stock tab, "Allow out-of-stock purchases" is not checked. In Add/Edit a product, General tab, "Use stock level" is checked. Then, Options tab with an active Options Matrix table, "Use stock level" is checked. And when you say the customer can buy the two items, do you mean there has been a customer that has actually successfully purchased an out-of-stock item with having that particular option combination? Link to comment Share on other sites More sharing options...
fabriceunko Posted September 29, 2018 Author Share Posted September 29, 2018 Quote In admin, Store Settings, Stock tab, "Allow out-of-stock purchases" is not checked. he is not checked Quote In Add/Edit a product, General tab, "Use stock level" is checked is checked with 0 in stock Quote Then, Options tab with an active Options Matrix table, "Use stock level" is checked. he is checked with 10 in stock for product 1 with 0 in stock for product 2 Quote And when you say the customer can buy the two items, do you mean there has been a customer that has actually successfully purchased an out-of-stock item with having that particular option combination? no i said that with this choice of option he can buy the 2 items or none, I can not settle for there is only 1 article available with the current setting no product is available and if in general product I put 10, the 2 items are available ( Link to comment Share on other sites More sharing options...
bsmither Posted September 29, 2018 Share Posted September 29, 2018 Let me test some more. Link to comment Share on other sites More sharing options...
fabriceunko Posted September 29, 2018 Author Share Posted September 29, 2018 ok thank you, I'm going to work I'll see tonight. Link to comment Share on other sites More sharing options...
fabriceunko Posted October 1, 2018 Author Share Posted October 1, 2018 hello, did you see? Link to comment Share on other sites More sharing options...
bsmither Posted October 1, 2018 Share Posted October 1, 2018 I think what you are describing is that the customer has not actually bought the product 7dbfl-nx-2, so there is no question if the customer has bought it. I think your question is, if I have zero stock for 7dbfl-nx-2, why does it show as an option for the customer to select? If that is your question, then my answer is this is how CubeCart is programmed. The option will be displayed, but when the customer clicks Add to Basket, CubeCart will display a red banner saying that product option combination is out of stock. There is this: https://www.cubecart.com/extensions/plugins/absolute-matrix-option-prices-price-list-hide-out-of-stock-matrix-options Link to comment Share on other sites More sharing options...
fabriceunko Posted October 1, 2018 Author Share Posted October 1, 2018 yes that's the question I ask myself except that it does not work. if in the general stock (photo 2) I put 10 in stock, the 2 products are select and can be bought by the customer (no message in red) if I put 0 as in the picture 2 no product displays, and I have the message no product found. Link to comment Share on other sites More sharing options...
bsmither Posted October 1, 2018 Share Posted October 1, 2018 "no product found" You may have the "Hide out-of-stock" setting enabled. (Hidden items will still be visible to admins.) Link to comment Share on other sites More sharing options...
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