Christopher Short Posted October 15, 2018 Share Posted October 15, 2018 How does this happen? Link to comment Share on other sites More sharing options...
bsmither Posted October 15, 2018 Share Posted October 15, 2018 We would need to start the troubleshooting by looking at the CubeCart_order_summary "basket" column to compare the order's contents. Then look in CubeCart_order_inventory for the items in this order to note the price at which the item sold. Compare that to the prices shown here. Link to comment Share on other sites More sharing options...
Christopher Short Posted October 15, 2018 Author Share Posted October 15, 2018 17 minutes ago, bsmither said: We would need to start the troubleshooting by looking at the CubeCart_order_summary "basket" column to compare the order's contents. Then look in CubeCart_order_inventory for the items in this order to note the price at which the item sold. Compare that to the prices shown here. cc_CubeCart_order_summary-basket.bin They look the same to me...What do you think? Link to comment Share on other sites More sharing options...
Christopher Short Posted October 15, 2018 Author Share Posted October 15, 2018 to make it more interesting, he was charged the correct amount from the gateway... Link to comment Share on other sites More sharing options...
bsmither Posted October 15, 2018 Share Posted October 15, 2018 I think this will not matter, but are any of these items now out of stock? Link to comment Share on other sites More sharing options...
Christopher Short Posted October 15, 2018 Author Share Posted October 15, 2018 11 hours ago, bsmither said: I think this will not matter, but are any of these items now out of stock? nope Link to comment Share on other sites More sharing options...
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