Ggib Posted December 5, 2018 Share Posted December 5, 2018 Having just installed cubecart v6 no admin control panel login page is coming up when I go to my site name. I just get a template. If I put in my website name/admin a get a 404 page not found error message. Any clues as to what I have done wrong? Link to comment Share on other sites More sharing options...
bsmither Posted December 5, 2018 Share Posted December 5, 2018 Recent versions of CubeCart 6 use a URL of www.mysite.com/admin_xXyYzZ.php where xXyYzZ is a random hash. A simple /admin is incomplete an incorrect as there is no folder or file with that name - a 404 results. When you say you "just get a template", we would like a better description of what you see. Link to comment Share on other sites More sharing options...
Ggib Posted December 5, 2018 Author Share Posted December 5, 2018 By template I mean an example of how a store front might look with a logo and spaces for images with prices but no actual real info in terms of store names etc. there is also a login or register option - again as if it is a template for a storefront The logo even says "Store Logo" and the categories are test categories Link to comment Share on other sites More sharing options...
Ggib Posted December 5, 2018 Author Share Posted December 5, 2018 I also did not get the choice to go to either the store front or the admin control panel after completing the cubecart installation which seemed a bit odd Link to comment Share on other sites More sharing options...
bsmither Posted December 5, 2018 Share Posted December 5, 2018 Sure. This is CubeCart's storefront and how it looks just after installation. An initial category, an initial product, initial documents, initial logo, etc. In admin, one would start personalizing it and adding products. There will be a Tour shown after logging in for the first time. Hm. After completing installation, there should have been two links: the storefront and the admin. It is important that you make a personal note of the admin link. The only difference to this is if the installation was by some sort of hosting account package installer (as opposed to FTP an unzipped downloaded package to your site and run /setup/index.php). Visit your hosted site's control panel and use the File Manager tool. Take note of the name of the PHP script that starts with admin. Then in your browser, request that page: www.mysite.com/admin_xXyYzZ.php where _xXyYzZ could be anything or not present. Link to comment Share on other sites More sharing options...
Ggib Posted December 5, 2018 Author Share Posted December 5, 2018 the bit that seems to have gone wrong is the fact that I never got the screen with the two links. I used cyber duck and simply uploaded all the unzipped files which is what I have done for a previous site. I have found an admin that is admin_ vr4k0q.php but if I put that after my sites name (finchpot.co.uk) nothing happens - just stuck on a blank white page with no message at all. by 'mysite.com' did you mean my personal site etc? Link to comment Share on other sites More sharing options...
Ggib Posted December 5, 2018 Author Share Posted December 5, 2018 I just tried reloading all the files again and once again I was not given the choice of the two links on completion of the cubecart setup Link to comment Share on other sites More sharing options...
bsmither Posted December 5, 2018 Share Posted December 5, 2018 A blank page? Maybe PHP does not like its environment. Please create the error_log: https://forums.cubecart.com/topic/51550-how-to-create-the-error-log/ Link to comment Share on other sites More sharing options...
Ggib Posted December 5, 2018 Author Share Posted December 5, 2018 I did not actually put the actual cubecart folder across - only its contents. However, now i have removed all the files and reloaded onto my www. folder including the cubecart folder. Now I am just getting my hosting site main page as if no-one is using this web domian yet. ie. I assume nothing has actually loaded onto my site Very frustrating!! Never had these problems with the old version of Cubecart. Link to comment Share on other sites More sharing options...
Ggib Posted December 5, 2018 Author Share Posted December 5, 2018 Finally working - after lots of unloading and reloading. Thank you for your help. Link to comment Share on other sites More sharing options...
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