Paul 0'Reilly 1 Posted December 7, 2018 hello - I can login as a CC user, but have mislaid admin password. how do I to reset admin password in order to have full permissions? Advice most welcome... Thanks Quote Share this post Link to post Share on other sites
bsmither 1,297 Posted December 8, 2018 Make sure you have access to the administrator's (store's) email address account. Then, at the admin login page, click the "Forgotten your password" link. Then, enter the admin's username and the administrator's email address. Click Submit. Access the email account. There will (should) be a new password to use specified in the email (or maybe it is a coded web address). Quote Share this post Link to post Share on other sites
