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Martin Verkerk

LIVE HELP Olark don't work anymore with CC 6.2.*

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Afther the upgrade CC 6.2.2 don't work Live Help anymore with the Foundation skin.

I have the same problem with Zendesk.

I get the follow System error 

 

[Exception] /home/My-Account/domains/My-Domain/public_html/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:112 - Syntax error in template "file:/home/My-Account/domains/My-Domain/public_html/skins/foundation/templates/main.php" on line 112 ";(function(o,l,a,r,k,y){if(o.olark)return;" - Unexpected ".", expected one of: "","" , ")"

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The Foundation skin has this:

            {include file='templates/element.js_foot.php'}
            {$LIVE_HELP}
            {$DEBUG_INFO}

where $LIVE_HELP gets replaced with the module's code when the template gets compiled.

The module's code does not have function(o,l,a,r,k,y).

We would like to know if you are using the Foundation skin that was included with CC622, or maybe you are using a customized variant of Foundation where code was added to the main.php template.

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I use the Original Foundation skin from CubeCart 6.2.2

I have allways used Olark with the older CubeCart version, in combination with the Olark plugin for CubeCart.

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