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BenSmith

Page loading error

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Our online store has been working fine up untill today. Now the page is not loading properly. We get the following error:

[Exception] /home/sites/.....................................co.uk/public_html/ticketing/includes/lib/smarty/sysplugins/smarty_internal_template.php:163 - Unable to load template 'file:js/common.html' in 'templates/main.php'

Can anyone shed any light on how we can resolve this please?

Thanks

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Check and see if the file js/common.html exists - the error message is indicating that it doesnt !  If missing then you can re-upload but you would need to find out why it had been removed

Ian

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This would be the file found in the /js/ folder in CubeCart's main folder - not the /js/ folder in any of the skins' folders.

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