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Frank Auffret

Contact Form Recipient

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Not a request just raising an issue (not a Cubecart issue and anyway Github wont accept my email because it has a dot in it)

I have been having issues with the Contact Form > recipient.
Customers have complained they have not received form enquiries but are receiving orders.  On investigation only certain recipient email addresses are affected namely @gmail, @yahoo, @btinternet.co.uk yet I received copies. The store domain has spf and dmarc records

I fixed the issue on a store by removing the recipient from the contact field admin page, set up an email address at the store domain, used that for the store settings main email and redirected the mail from the email account to the store owners @btinternet mailbox. It also worked same for a customer whose main email is @gmail

Not really a Cubecart issue but may be useful to anyone else experiencing similar issues.

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