keat Posted May 16, 2019 Share Posted May 16, 2019 We had an instance (again) where a customer pressed the 'secure checkout' button which triggers the store email. Customer then landed on the gateway page, but pressed the back button and changed the delivery address. Pressing the 'secure checkout' button a second time does not trigger another store email. Subsequently we delivered to the wrong address. Is there a way we can get the store to re-issue a store email upon a subsequent press of the 'secure checkout' button. Link to comment Share on other sites More sharing options...
keat Posted May 16, 2019 Author Share Posted May 16, 2019 Forget this. I've discussed with the staff memberand changed the site to email at processing instead. It's one extra process for her to deal with but should fix the problem. Link to comment Share on other sites More sharing options...
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