Square Payments Step 4 Blank Page Confirmation

[email protected] · June 6, 2019

When checking out using "Pay by Credit Card & Visa Debit" which is the Square Plugin The first three steps work then when you enter the credit card information it goes to a blank screen but the payment charges the credit card.

https://fairerepair.ca/store/index.php?_a=gateway

Is the page that goes blank on Step 4 but charges the card... and does not show up in square dashboard as a made payment.

Anyone able to help, day two of this issue.

My System Error Log states these errors


	Today, 14:03	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 09:13	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 09:06	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 09:05	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 08:09	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 08:05	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 08:04	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 08:01	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 08:00	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 07:58	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 07:25	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 07:03	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 07:03	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 06:55	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 06:47	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 06:33	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 06:19	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:5 - Syntax error in template "string: Thank You {$BILLING.first_name}! ..." on line 5 "
	Today, 00:10	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:182 - Syntax error in template "file:/home/fairerep/public_html/store/skins/e-trend/templates/main.php" on line 182 "" unclosed {if} tag
	Today, 00:10	[Exception] /home/fairerep/public_html/store/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:182 - Syntax error in template "file:/home/fairerep/public_html/store/skins/e-trend/templates/main.php" on line 182 "" unclosed {if} tag

bsmither · June 6, 2019

With respect to the eTrend template, make sure the template main.php has the following at the end:

{if $COOKIE_DIALOGUE}
<form action="{$VAL_SELF}" class="cookies-notify" method="POST">
	<p>{$LANG.notification.cookie_dialogue|replace:'%s':{$CONFIG.store_name}}</p>
	<p{if $COOKIE_DIALOGUE_FAIL} class="retry"{/if}><input type="checkbox" name="accept_cookies" value="1" /> {$LANG.notification.cookie_dialogue_declaration} <input type="submit" name="accept_cookies_submit" value="{$LANG.common.continue}" /></p>
</form>
{/if}

</body>
</html>

As for the others, the email contents for Cart: Order Confirmed has Thank You {$DATA.first_name}!.

Line 5 is:

<p><a href="{$DATA.link}">{$DATA.link}</a></p>

So, in admin, Email Templates, click the Edit link on the Cart: Order Confirmed content template. On the Edit page, click the HTML Content tab. Then click on the editor's Source button. Make sure the fifth line looks like the above. If that looks fine, someone would need to look more closely to discover the actual syntax error.

[email protected] · June 6, 2019

What about the gateway blank page?

bsmither · June 6, 2019

Unfortunately, it is Smarty that crashes PHP when a template has a syntax error. On the other hand, this template is an email, so, probably the email won't be sent but that leaves constructing the page untouched. However, I've seen errors in the templates cause problems in strange places.

[email protected] · June 6, 2019

How do you fix this issue bsmither?

I don't understand this

bsmither · June 6, 2019

Please confirm the following: In admin, Email Templates, for Cart: Order Confirmation, click the flag of the default language of your store (hopefully, UK or USA).

On the next screen, click the HTML Content tab. Then, click the Source toolbar button on the editor.

Lines 1-5 should read:

<p>Thank You {$DATA.first_name}!</p>

<p>Your order {$DATA.cart_order_id} has been received which was placed on {$DATA.order_date}. Please keep this email for your records. It is possible to view the status of your order online.</p>

<p><a href="{$DATA.link}">{$DATA.link}</a></p>

If any part of the above is different, please describe the difference.

[email protected] · June 7, 2019

This is what it says in Cart: Order Confirmed

<p>Thank You {$BILLING.first_name}!</p>

<p>Thank you for placing a order online! Your order {$DATA.cart_order_id} has been received. Please keep this email for your records. It is possible to view the status of your order <a href="https://www.fairerepair.ca/store/index.php?_a=vieworder">here</a></p>

<p><a 100="" href="</a></p>
<table width="><strong>Billing address:</strong><br />
{$BILLING.first_name|capitalize} {$BILLING.last_name|capitalize}<br />
{if !empty($BILLING.company_name)}{$BILLING.company_name}<br />
{/if} {$BILLING.line1|capitalize}<br />
{if !empty($BILLING.line2)}{$BILLING.line2|capitalize}<br />
{/if} {$BILLING.town|upper}<br />
{if !empty($BILLING.state)}{$BILLING.state|upper}<br>{/if} {$BILLING.postcode}<br />
{$BILLING.country}<br />
{$BILLING.phone}<br />
<br />
<strong>Email:</strong><br />
{$BILLING.email} <strong>Shipping address:</strong><br />
{$SHIPPING.first_name|capitalize} {$SHIPPING.last_name|capitalize}<br />
{if !empty($SHIPPING.company_name)}{$SHIPPING.company_name}<br />
{/if}{$SHIPPING.line1|capitalize}<br />
{if !empty($SHIPPING.line2)}{$SHIPPING.line2|capitalize}<br />
{/if}{$SHIPPING.town|upper}<br />
{if !empty($SHIPPING.state)}{$SHIPPING.state|upper}<br>{/if} {$SHIPPING.postcode}<br />
{$SHIPPING.country} </a></p>

<table border="0" cellpadding="3" cellspacing="0" width="100%">
   <tbody>
       <tr>
           <td><a 100="" href="</a></p>
<table width="><strong>Item</strong></a></td>
           <td><a 100="" href="</a></p>
<table width="><strong>Quantity</strong></a></td>
           <td><a 100="" href="</a></p>
<table width="><strong>Cost</strong></a></td>
       </tr>
       
       <tr>
           <td><a 100="" href="</a></p>
<table width=">{$product.name} <br>{$product.product_options}</a></td>
           <td><a 100="" href="</a></p>
<table width=">{$product.quantity}</a></td>
           <td><a 100="" href="</a></p>
<table width=">{$product.price}</a></td>
       </tr>
       
       <tr>
           <td><a 100="" href="</a></p>
<table width="> </a></td>
           <td><a 100="" href="</a></p>
<table width=">{if !empty($DATA.ship_method)}{$DATA.ship_method}:{if !empty($DATA.ship_product)} ({$DATA.ship_product}){/if}{else}Shipping:{/if}</a></td>
           <td><a 100="" href="</a></p>
<table width=">{$DATA.shipping}</a></td>
       </tr>
       <tr>
           <td><a 100="" href="</a></p>
<table width="> </a></td>
           <td><a 100="" href="</a></p>
<table width=">Discount:</a></td>
           <td><a 100="" href="</a></p>
<table width=">{$DATA.discount}</a></td>
       </tr>
       <tr>
           <td><a 100="" href="</a></p>
<table width="> </a></td>
           <td><a 100="" href="</a></p>
<table width=">Subtotal:</a></td>
           <td><a 100="" href="</a></p>
<table width=">{$DATA.subtotal}</a></td>
       </tr>
       
       <tr>
           <td><a 100="" href="</a></p>
<table width="> </a></td>
           <td><a 100="" href="</a></p>
<table width=">{$tax.tax_name}: ({$tax.tax_percent}%)</a></td>
           <td><a 100="" href="</a></p>
<table width=">{$tax.tax_amount}</a></td>
       </tr>
       
       <tr>
           <td><a 100="" href="</a></p>
<table width="> </a></td>
           <td><a 100="" href="</a></p>
<table width="><strong>Order Total: </strong></a></td>
           <td><a 100="" href="</a></p>
<table width="><strong>{$DATA.total}</strong></a></td>
       </tr>
   </tbody>
</table>

<p><a 100="" href="</a></p>
<table width=">{if !empty($DATA.note_to_customer)} </a></p>

<p><a 100="" href="</a></p>
<table width=">"{$DATA.note_to_customer}"</a></p>

3 hours ago, bsmither said:

"If any part of the above is different, please describe the difference."

bsmither · June 7, 2019

We will have to repair this. I've sent you a Private Message.

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Square Payments Step 4 Blank Page Confirmation

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