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Wayne

Upgraded now can't log into admin

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Ive done an upgrade to the latest version (6.2.5) , sent an email advising new admin log in but when using it cant log in?

 

Have i dont something wrong?

 

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Welcome Wayne! Glad to see you made it to the forums.

Depending on what you upgraded from, we have have seen several possible causes.

Also, be aware that using an incorrect user/pass five times in a row creates a block against you for ten minutes. You would have seen a message if the user or pass was wrong.

If that is not the case, but when you click "Login" and all you get back is another login page, then maybe having your browser clear its cookies for your site may be the solution.

If that doesn't work, then we ask that you do this experiment: on the store-front, add an item to the shopping basket. Then go and view the shopping basket page. If the Shopping Basket does not show the item that you just added, then CubeCart is trying to use a method of maintaining a "session" that isn't working.

 

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