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reneerd

Basket changes not updating (visually) when hitting the update button

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Hello again all,

I am 99% sure this is a cookie issue client side but I am not sure what to do about it.  

Long story short lets say I put 10 widgets in my basket then go to the checkout page.  I decide to reduce that to 5, do so and hit update button.  When it refreshes the 10 is still there.

The reason I am thinking its client side is that if I clear cookies the changes are reflected (the 10 now shows as a 5).

Any ideas what I can do to address this?

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If the cookies for your site are actually cleared, then CubeCart no longer knows who you are and should now show a "Your basket is empty" message.

There has been a recent change to the HTML coding of that View Basket page, in that because there are two sets of form elements (one for large width and one for mobile width), there was confusion as to what form element was to be used for submitting an update in the change in quantities.

Can you confirm you are using a skin that has been published as of CC.6.1.11? See:
https://github.com/cubecart/v6/issues/1732

 

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