ecuyetx Posted July 23, 2019 Share Posted July 23, 2019 I am trying to access the Cubecart admin control panel and the page will not load. I am using the new admin_XXXXXX.php address but when I enter I just get a completely blank white screen. The website and the store are working fine but we want to get in and change some products but cannot access the control panel Regards Tony E Link to comment Share on other sites More sharing options...
bsmither Posted July 23, 2019 Share Posted July 23, 2019 Please create the error log. Maybe there is a clue as to why you are getting a blank page. Link to comment Share on other sites More sharing options...
havenswift-hosting Posted July 23, 2019 Share Posted July 23, 2019 What server are you running on (linux or Windows ?), what version of CubeCart and have you made any changes to any of the core code or admin skin ? Is this a fresh install or have you done an upgrade (which may have failed or partially completed) Ian Link to comment Share on other sites More sharing options...
ecuyetx Posted July 24, 2019 Author Share Posted July 24, 2019 Hi guys Thanks very much for responded to my cry for help. And you will be pleased to hear the problem has been solved. I created the int-custom.ini.php file, but when I tried to load it, I got an error to say that I had used up my disc quota. I signed in to 1and1 and discovered that although I had unlimited space for the site, there was a file limit of 262,144 which had been reached. Now why that meant that the admin control panel did not work I am not sure, other than I assume the sign on screen must create a new file? Anyway, I deleted a number of redundant files and the admin control panel started working. We do have something like 17,000 product images, and so when all the files are cached I guess we have an awful lot of files! I have now moved to virtual server package which does not have that restriction at a cost of £1.00 extra per month! Thanks again for looking at my issue, and thankfully we are back up and running. regards Tony E. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.