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Product Description feature not working


clayoc

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Upon upgrading to 6.2.6, I found that the Product Description tab of all products is unusable. When modifying a product, I go into the product description tab, but the description information that's already in there is not visible and I'm unable to modify anything. The information that was previously in Product Description still shows in the customer view.

All other tabs in the product are working fine. All products show the same problem. If I try to create a new product, same problem (the Product Description tab is unmodifiable). Everything else on the site and in the admin seems to be working properly.

Product description.pdf

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This is the CKeditor.4, and with CC626, the most recent version is included.

It is likely the case that your browser is wanting to use the javascript it has stashed in its cache. You will need to force your browser to reload fresh copies of page resources. This is usually done with CTRL-F5.

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